Frequently Asked Questions
Everything you need to know about our premium food and beverage delivery service.
What is the standard delivery time for orders?
We offer next-working-day delivery for orders placed before 2 PM. For regional or bulk orders, delivery typically takes between 2 to 4 business days.
How do you ensure the quality of fragile glass bottles during transit?
Aqua Amore uses specialized, reinforced eco-friendly packaging designed to withstand impact and protect glass bottles throughout the shipping process.
Do you offer wholesale pricing for restaurants and offices?
Yes, we provide competitive wholesale rates and dedicated account management for trade customers. Please contact our sales team to set up a business account.
What is your return policy for food and beverage items?
Due to health and safety regulations, we cannot accept returns on perishable goods or opened beverages. However, if an item arrives damaged, please notify us within 24 hours for a full replacement or refund.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your shipment's progress in real-time.